Have a question?

We have an answer!


Take a scroll through and learn everything you need to know before heading out on tour.


  • What are the hours of operations?

    The park opens at 9:00am daily.


    The last Kids Aerial Obstacle Course and RZR tours depart from Basecamp at 4:00pm* daily.


    The last Adult Aerial Obstacle Course and Superfly Zipline Tours depart from Basecamp at 6:30pm* daily.


    *last tours departures are subject to change. For more information, please call 1-855-924-9955.

  • How long does each activity take?

    Each activity takes around 2 hours to complete so please arrive early to ensure you are able to complete all your desired tours.


    As all activities are a first come, first serve basis, we cannot guarantee that all guests will be able to participate in every activity. The more time you have in the Park, the more activities you have the chance to do!

  • Where is the park located?

    The park is located at our Cougar Mountain Basecamp, located 15 minutes north of Whistler Village. Click here for easy to follow directions.


    For more information and directions to click here: Our Basecamp.

  • How do I get to the park?

    Guests have the option of choosing to take a shuttle, self-drive, or use one of the local transportation companies.


    Shuttle information:
    Shuttle transportation is an additional $12 per person per day. The shuttle will pick up and drop off at the Whistler Village Gateway Bus Loop by the Whistler Visitor Centre and Spicy Sports. Space on the shuttle is limited so please ensure you are booking the park pass + transportation option if you need it. Shuttles will be branded either Superfly Ziplines or Wedge Rafting.


    Self-Driving information:
    If you are self-driving please enter this address into your navigation: Sixteen Mile Creek Forest Service Road. Parking is $20 per car and can be added when booking in your Day Pass.

  • What activities can you do at the park?

    The Adventure Group Park operates out of our Cougar Mountain Basecamp year round! In the warmer months activities available are Wedge Whitewater Rafting, Aerial Obstacle Course, and RZR tours.


    In the colder months activities available include snowmobile and snowshoe tours. Vallea Lumina and Superfly Ziplines are available all year-round.

    Please note White Water Rafting is an additional $50 add-on.

    The activities run similar to an amusement park, so the earlier you come the more activities you can do!

  • What are the requirements for each activity at the park?

    To drive a RZR or Snowmobile we require you to be over the age of 16 and have a valid learners license at least. The original driver’s or learner’s license needs to be presented at the time of check-in. Passengers must be 6+ years or older.


    Kids must be 6+ years or older and all guests must weigh between 60-250 lbs (27 – 113 kgs).


    Minimum weight for the tour is 90 lbs (41 kgs) in high water and 80 lbs (36 kgs) in low water.

  • Are the activities guided?

    Guides will be stationed throughout the park to ensure your safety and enjoyment on all activities. Vallea Lumina and walking trails are self-guided.

  • Are passes transferable or refundable?

    Passes can be cancelled for a full refund 24 hours in advance. They are non-transferable.

  • Is there something I can store my belongings while on tour?

    We have small complimentary lockers at basecamp for guests to use during their day at the park. For luggage and large belongings please store these in your accommodation or in your vehicle.

  • Do you have food at the park or can I bring my own?

    We have food vendors, a café, and a vending machine onsite.

  • Sometimes I need to take lifesaving medication. Should I bring it with me?

    YES! If it’s something you think you will need or something you take regularly like an inhaler, EPI pen, nitroglycerin, etc – absolutely! Please let us know upon check-in.

  • What should I wear?

    Please dress for the weather. In the warmer months closed toed shoes, Sunscreen, and bug spray is recommended.

    If you are going rafting please wear a swimsuit and bring your own towel. PFD’s, wetsuit, booties, and a helmet are provided to all rafting participants.

    In the colder months we recommend insulated winter boots and snow gear.

  • Is alcohol, smoking or vaping allowed?

    The Adventure Group has a strict zero tolerance alcohol, drug, smoking and vaping policy for all activities including Vallea Lumina.

  • Are pets allowed?

    Unfortunately, pets are not permitted in the park unless they are a registered service animal.

  • Can I take pictures and videos?

    Yes! However, flash photography is not permitted on the Vallea Lumina trails. We’d love to see photos and videos of your time in the park, please tag us on social media: @tagwhistler | #TagWhistler.

  • Do you have group rates?

    Yes. Click here to learn more about our group packages and to inquire.

  • Is Vallea Lumina Included in the Park Pass?

    Vallea Lumina is included in the day pass. During check-in, please let a guest services agent know that you would like to join us for Vallea Lumina. Vallea Lumina shows begin at sundown.

    Vallea Lumina is the only activity that can be individually booked. If you would like to only book Vallea Lumina click here.